WELCOME HOME CLEANING COMPANY

"for anybody who doesn't wanna clean... which is everybody."

Welcome Home was created when we realized that cleaning, organizing,  and general house keeping are some of the most exciting experiences that exist within our known universe.  Just kidding.  If that were true, you would not be requiring our services.  We know you work hard for your money.  We are going to work hard for it as well.  Serving Delaware, Chester, and Montgomery Counties; we provide professional home cleaning results, personal customer service, and competitive, affordable rates.  Satisfaction guaranteed.



Comprehensive and
flexible options,
with rates as low
as $79!*

click here for your free, personalized quote!
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simple

elbow grease required:

tidy up with our light cleaning package! created to manage the daily tasks that tend to get ignored, it's great for someone just looking to straighten up a bit.


including


  • light dusting of reachable exterior surfaces
  • light wipe down of kitchen countertops
  • light wipe down of bathroom mirror and sink
  • cobweb removal in reachable areas
  • swiffering or light mopping of non-carpeted areas
  • carpet cleaning

click here for your simple cleaning quote!

All trademarks and logos used throughout this website are the property of their respective owners. Use of logos is in no way meant to show endorsement or affiliation of any kind; they are only represenative of the products utilized in our services.

central

elbow grease required:

keep things up to par with our maintenance cleaning package! customers who purchase this bundle enjoy the luxury of an already thoroughly cleaned home (see our "deep" and "ultimate" cleans) kept that way.


featuring


  • exterior dusting of reachable surfaces in every room
  • exterior surface wipe downs of reachable areas in every room
  • full exterior wipe down throughout kitchen
  • exterior wipe downs of all kitchen appliances
  • full exterior wipe down throughout bathroom
  • dusting of blinds and baseboards
  • cobweb removal in reachable areas
  • swiffering or light mopping of non-carpeted areas
  • carpet cleaning

note: this offer is not available for first time customers as we need to prep your home with a deep clean before we can maintain it. exceptions may be made, please call for details.


All trademarks and logos used throughout this website are the property of their respective owners. Use of logos is in no way meant to show endorsement or affiliation of any kind; they are only represenative of the products utilized in our services.

deep

elbow grease required:

it is imperative that this deep cleaning package be selected by first time customers who wish to maintain a clean home, as it provides our baseline clean. with this choice, you allow us to detail nearly every aspect of your home, which will allow us to maintain that level of clean in the futre in 25% of the time, at a fraction of the cost to you.


includes


  • exterior dusting of reachable surfaces in every room
  • exterior surface wipe downs of reachable areas in every room
  • wipe down of sliding glass doors
  • full exterior wipe down throughout kitchen
  • full exterior scrub throughout kitchen
  • exterior wipe downs of all kitchen appliances
  • detail clean of kitchen items such as burner knobs and dish washer screws
  • full exterior wipe down in bathrooms
  • full exterior scrub in bathrooms
  • dusting of blinds and baseboards
  • wipe down of blinds and baseboards
  • cobweb removal in reachable areas
  • scrubbing and wipe down of non-carpeted areas
  • thorough mopping of non-carpeted areas
  • carpet cleaning

click here for your deep cleaning quote!

All trademarks and logos used throughout this website are the property of their respective owners. Use of logos is in no way meant to show endorsement or affiliation of any kind; they are only represenative of the products utilized in our services.

ultimate

elbow grease required:

in addition to the exterior surfaces of your home, this deep cleaning package includes the interior areas. being our finest service, we painstakingly clean every item in your humble abode inside and out.


package features


  • interior and exterior dusting of reachable surfaces in every room
  • interior and exterior wipe downs of reachable surfaces in every room
  • wipe down of sliding glass doors
  • full interior and exterior wipe down and detail throughout kitchen including cabinets, drawers, and fixtures
  • interior and exterior wipe down, scrub, and detail of all kitchen appliances including the fridge and oven
  • full interior and exterior wipe down in bathrooms
  • full interior and exterior scrub in bathrooms
  • dusting of blinds and baseboards
  • wipe down of baseboards
  • cobweb removal in reachable areas
  • scrubbing and wipe down of non-carpeted areas
  • thorough mopping of non-carpeted areas
  • carpet cleaning

click here for your ultimate cleaning quote!

All trademarks and logos used throughout this website are the property of their respective owners. Use of logos is in no way meant to show endorsement or affiliation of any kind; they are only represenative of the products utilized in our services.

the office cleaning

looking for small office cleaning? you found your solution.


package features


All trademarks and logos used throughout this website are the property of their respective owners. Use of logos is in no way meant to show endorsement or affiliation of any kind; they are only represenative of the products utilized in our services.

- optional services -

the tasks that the largest majority of our clients expect are covered above, however additional cleaning services are provided upon request, for an additional charge.


options include

  • steam cleaning of select fixtures, appliances, and upholstery
  • specialized grout cleaning (for areas that require extra attention)
  • oven cleaning
  • interior refrigerator detail
  • dishwashing
  • wipe down and detail of windows (including storm windows and screens - inside of home only)
  • wipe down and detail of blinds (sometimes a simple dusting is not enough)
  • laundry service
  • change of bed linens
  • disinfect interior of trash cans

- specialty services -

our specialty services offer a level of effort the exceeds the standards of general maitenance.


check out the details here

 
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factors that determine your estimate

no two homes are alike - rates will vary on the following guidelines
  • condition of your home (neglected areas will consume more time)
  • size of your home (rates are calculated by the square foot)
  • how often you would like your home cleaned (prices decrease with frequent visits)
  • the actual layout of your home (number of stories, etc.)
  • number of bathrooms
  • number of people in residence
  • number and age of children
  • number and types of pets
  • requests for special scheduling
  • distance from our headquarters (a destination fee may be applied to select locations)

  • estimates are free and are conducted over the phone or through email.
  • your final rate can only be confirmed on site, prior to the start of cleaning .
  • the minimum fee for any cleaning will be in the amount of $79.

precleaning notes and instructions

a few basic requirements and guidelines


  • **please secure all pets prior to our arrival**
  • **please have cash payment ready prior to our arrival, to be delivered upon start of service.**
  • we have painstakingly measured the rates at which we clean. the average time required to complete a given amount of square footage will be provided in your estimate.
  • any work exceeding the alotted time will require client's approval, and will be billed at an hourly rate proportional to the number of employees.
  • please keep in mind that cleaning some parts of your home may require more time than others. if your desired cleaning goal is not achieved within the amount of purchased time, the only ways to rememdy this are to secure more time, or specify items on which you would not like us to spend time cleaning .
  • we will not use your vacuum under any circumstances. our dyson dc-41 animal upright will be used.
  • we provide all of our cleaning supplies, if you have certain products you would like us to use, please provide a special request prior to our arrival.
  • if you would like the inside of your toilet to be scrubbed, please provide a toilet brush. otherwise, the service will not be provided.
  • if you do not want us to dedicate time towards clearing clutter before we can clean or vacuum, please remove it before we arrive.
  • if you do not want us to do your dishes, please remove them from the sink and store them away. otherwise, your sink will not be cleaned.
  • if there are items you don't want us to clean or handle, then kindly remove them before we arrive.

billing and service agreement

the last of the fine print


    payment
  • payment is due the day of every scheduled visit (unless you have subscribed to our customer loyalty program) at the start of service.
  • failure to have payment will result in cancellation of the appointment.
  • we are accepting cash only at this time.
  • we do not honor checks.
  • please make the appropriate considerations necessary to cover our estimate as well as any additional work you may possibly like beyond the average amount of time assigned to you.
  • in the coming weeks, we will feature a convenient, online credit card payment method through paypal.

  • cancellation
  • If you wish to cancel a cleaning appointment, at least 48 hours notice is required.
  • If a cleaning appointment is cancelled less than 48 hours in advance, or, if the cleaner is unable to enter the house, a cancellation fee of one half the cost of the scheduled cleaning will be charged.
  • If an open ended cleaning is scheduled and cancelled less than 48 hours in advance, or, if the cleaner is unable to enter the house, a cancellation fee of $175.00 will be charged.

  • rescheduling
  • If a cleaning is rescheduled by the client less than 48 hours in advance, rather than cancelled, a fee of $25.00 will be charged.
  • On the rare occasion that WELCOME HOME CLEANING COMPANY reschedules a cleaning appointment with less than a 48 - hour advance notice, and has no available openings for another cleaning appointment within the next five business days, the next cleaning will be provided at half price.

  • cleaning times
  • Please refer to your copy of our contract for specific information regarding the day, time and frequency of your cleaning. notes specific to your home and payment details will be found here.
  • We do our best to be prompt and meet the cleaning time indicated, but traffic and other clients will certainly influence our schedule.
  • If your scheduled cleaner is going to be more than 15 minutes late, you will be notified.
  • If we arrive at your home and cannot enter, we will contact you and then wait a maxixum of 30 billable minutes. After 30 minutes has expired, we will leave and you will be charged with a cancellation fee equal to half the cost of the scheduled clean.

  • promotions
  • customers must inquire about all offers and promotions in order for them to be applied. most discounts and offers cannot be combined. if you have any questions, please feel free to contact us.

low price guarantee

click here to check out the details of our low price guarantee


satisfaction guarantee

this business means everything to us


we expect and require ourselves to deliver the best service possible. if for any reason you find yourself dissatisfied with our performance, please let us know within 48 hours of our visit. we welcome feedback and will remedy your concerns as quickly as possible, absolutely free of charge.

If we receive prompt notification, we will come back to examine the problem. If the problem involves the quality of service that we have provided, we pledge to correct it at no charge. Additionally, we will provide one half hour of cleaning services, at no extra charge, to compensate for your inconvenience. .

If we do not receive notice of a problem within 48 hours of the cleaning, or if you decide to correct it yourself, we will not be able to correct the problem for you or provide any form of compensation.

Please keep in mind that if you have purchased hourly cleaning, we can only guarantee that a cleaner will stay and clean for the specified amount of time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the cleaning service rather than the quality of the service itself, we can only correct the problem if you purchase additional cleaning time.

Lastly, please recognize that there is a difference between cleaning and restoration. we do not specialize in restoration of any sort. we can only clean the existing condition of any item in your home. if its appearance cannot be reasonably improved within our standards, a restoration service by an expert will be required.




 
There is no daily chore so trivial that it cannot be made important by skipping it two days running.
— Robert Brault